Job Description :
Title: Senior Systems Engineer
Requirement: Senior Systems Engineer, Windows, AD, strong powershell scripting
Location: NYC
Duration: 18 months
Required: Telephonic then Face-Face
Description:
1) Powershell experience should be developing scripts, not just running them.
2) For AppSense I would like someone who has actually created/developed/deployed new configurations, not just fix profile issues using AppSense.
3) For MSSQL, we need someone who understands setting up databases, understanding schemas and writing and modifying queries.
Skills:
Extensive Powershell Experience
Database experience (MSSQL)
AppSense EM and AM experience
Demonstrated ability to troubleshoot complex environments.
Windows internals
Position Summary:
The primary focus is on developing and engineering solutions that will advance the team’s vision of a secure, stable, robust, and dynamic end user infrastructure that will support our existing business requirements, as well as easily scale to meet future needs.
A solid understanding of the engineering design process and the importance of automation, remote tools, teamwork, centralized overview management, Service Request and Incident handling via the ITIL model. This all works in concert to help the organization achieve its strategic initiatives, produce more with rapidly growing demands, while operating at a lower TCO.
Duties include build automation, application packaging, AD/Windows administration automation, support for platforms like VDI, application virtualization, Epic, thin and FAT workstation clients. Monitoring & workflow efficiencies, mentoring of team members and other Service Desk personnel is essential to the position.
Incident, Problem and Transition Management guidelines are expected to be followed to ensure proper “handoff” of projects and tickets, thus raising the effectiveness of solutions and staff using the tools.
Position must show leadership in project development, implementation, vendor relations and during system outages. Demonstration of a high degree of proficiency in problem solving and having the know how to expertly apply a systematic approach for gathering & understanding project requirements, troubleshooting outages and problems is essential.
The position serves as a level three problem escalation contact. Creation and design of support documentation as well as hands on demonstrations and instructions to Service Desk personnel, application owners and Help Desk staff is required.
Providing updates for project & task work, outages, trouble tickets, service requests and time entry. Escalation of issues to supervisor or other groups is required. Performing related duties as assigned or requested. Works under general direction and may be required to work weekends and stay late as necessary.
Position duties:
1. Licensing/monitoring of keyserved applications (and keyserver/keyshadow maintenance and development)
2. AD/Windows administration automation, application virtualization, EPIC, monitoring and workflow efficiencies
3. Management of thin & FAT workstation clients, as well as mobile devices including Windows, WYSE, Macintosh, iPhones, iPads and Android devices
4. Mentoring of Team Members and other technical support staff (Service Desk Analysts)
5. Follows Change Management/Transition management guidelines on projects to ensure proper handoff of projects.
6. Serves as level three escalation contact for Service Requests, Tasks, Incidents, Major Incidents and Problems.
7. Contributes to team, department and organization to positively impact TCO and ROI
8. Attendance and additional performance standards
9. Performs other duties as assigned