Job Description :
Senior Systems Administrator
6 Months
San Jose, CA
Responsibilities:
· Employ system analysis techniques to create needs assessments, consulting with clients to determine business needs and goals, hardware and software requirements and system specification. Design comprehensive IT solutions to meet those needs and goals.
· Implement and test client systems as required to meet business and technical specifications.
· Document client systems to facilitate future training and support activities.
· Identify and respond to customer questions, issues and service opportunities.
· Build and maintain long-term relationships with clients to ensure that they continue to effectively use IT as a tool to achieve their business goals.
· Manage internal and external resources on client engagements to assure best practices are followed.
· Provide support to client on any aspect of their system following
· Independently prioritize work and schedules to accomplish client objectives and assure high levels of services and quality of work is maintained.
· Maintain accurate incident report details and client documentation in established ticketing system.
· Remain knowledgeable in current network and server technologies to assure the continuing relevance of the Company''s products and services.
Requirements:
· A Bachelor degree in computer/information systems or related field is required.
· Strong customer service, communication skills and documentation skills.
· Good understanding of Cloud Services, Virtualization, Server Systems and Networking.
· Experience troubleshooting hardware and software to include: Windows; Macs, Linux, Audio Visual and Cisco Call Manager VOIP equipment.
· Experience with enterprise software applications, tools and software development platforms.
· 4-5 years’ experience within the computer networking industry
· 4-5 years’ experience with switches, routers, and firewalls
· System administration experience with Windows Server 2008 and 2012
· Strong technical support and troubleshooting skills
· Experience in configuration, implementation, and support of Cisco routers, Cisco switches, Cisco firewalls, Palo Alto firewalls and other firewall technology
· Experience in configuration, implementation and support of system backup software, appliances and services such as Dell AppAssure.
· Experience in Cloud Computing solutions such as iCloud director, Azure, Amazon Cloud services and others.
· Knowledgeable of current client/server technology. (LAN/WAN, Internet, Messaging, etc
· Knowledgeable of current hardware technologies. (Server, Router, Storage, etc
· Knowledgeable of current virtualization technologies (VMware, XenServer, Microsoft Hyper-V)
· Knowledge of NAS & SAN solutions
· Disaster Recovery planning and implementation
· Experience in network security technologies
SKILLS:
AUDIO VISUAL
CISCO
DISASTER RECOVERY
DISASTER RECOVERY PLANNING
LINUX