Job Description :
Senior ServiceNow Solution Architect
On behalf of our client Procom Services is looking for a ServiceNow Solution Architect for a 3 month plus project.
Remote option is allowed.
Please review and If interested/know of someone who would be interested in this role then email your updated resume in a word document with your contact details, current location, availability and hourly pay rate expectations to
The Sr ServiceNow Consultant is considered the technology subject matter expert responsible for the analysis, design, engineering, development and implementation of software projects within the ServiceNow enterprise application suite. This role is responsible for modifications to core functionality, existing ITSM applications, creation of new applications and understanding the various system integration needs. This is achieved by collaborating with key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution.
JOB DUTIES
Provide technical leadership and training, perform peer code reviews and ensure the ServiceNow development best-practices
Responsible for overall ServiceNow code quality
Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated
Attends regularly scheduled meetings to identify any tasks or user stories that are “at risk” and provides support as needed
Work with clients and key stakeholders to design testing strategies for Development, QA and User Acceptance Testing
Design and develop solutions within the ServiceNow environment to include modifications of applications, forms, workflow, interfaces and any other customization required to support ITIL processes
Provide advanced ServiceNow support by troubleshooting a variety of difficult software problems, implementing bug fixes and performing root cause analysis
Provide strategies and technical aspects of platform upgrades
Provide technical support and expertise concerning 3rd Party application integrations
Provide meaningful KPIs to clients through the creation of strategically crafted reports
OTHER IMPORTANT DUTIES
Participate on project teams as necessary
Actively participate in the ServiceNow community to form strategic relationships
QUALIFICATIONS
Knowledge
Bachelor's Degree in Computer Science, Information Systems or equivalent field of study
ServiceNow System Administration certifications
ServiceNow Scripting
ITIL v3 Foundations certified
Advanced ITIL certifications a plus
Strong working knowledge of various ServiceNow components such as Service Desk, Change Management, Incident Management, Asset Management, Problem Management, CMDB, Knowledge Management, Mobility and Service Request Management
Knowledge of software engineering concepts and techniques, extensive knowledge of relevant software languages, general knowledge of software development tools and environments
Skills
Project management or development lifecycle skills beneficial
Excellent oral and written communication skills
Business requirements analysis
Ability to work in a team environment as well as remotely
Detailed oriented
Strong analytical, problem solving and troubleshooting skills
Experience
Must have 5+ years hands-on experience in development and support of a ServiceNow environment used to facilitate ITIL processes
ServiceNow Fuji Release or higher
3-5 years' experience using JavaScript, XML, HTML, Web Services, Soap, Rest, etc.
· Has been in a lead position and implemented ServiceNow net new multiple times
Experience integrating with web services (publishing or consuming)