Job Description :
Skills and Experience Required:
Role is to complete KY Health Regulatory Reports
SAS Knowledge?
Knowledge of SSRS and SQL
Good written and verbal communication skills
Job Responsibilities:
Build, maintain, and restore the operational readiness of the application infrastructure in a mission critical computing environment
Responsible for managing SAS and assigned software products
Lead technical projects from inception/design through implementation
Coordinate vendor relationships and commitments on project involvement/deliverables
Design and implement systematic approaches and alternatives
Identify and document business requirements for new development projects and prepare detailed technical specifications from which programs or infrastructure can be built
Conduct preliminary studies to define needs and determine feasibility
Confer with clients and analyze business/functional requirements
Develop procedures for moving program changes, enhancements, etc. into IT production processing
Understand and relate business/functional requirements to application/infrastructure requirement.
Lead service support activities and initiatives
Initiate and lead support activities including problem analysis, technical evaluation, work estimates, and implementation services
Provide expert technical support for managing application involving diverse platforms
Coordinate support or project activities with all applicable constituents including customers using the systems, IT staff supporting the systems, vendors/third parties, and/or business managers
Identify and lead, as assigned, resources and communications to facilitate work completion
Maintain deep technical and business knowledge of application platforms, industry directions, and trends
Provide technical guidance, training, and work direction to less experienced engineers
Demonstrate technical proficiency in development and implementation of medium and complex systems and/or computing infrastructure through ability to guide others
Strong learning competency and ability to teach others
Advanced troubleshooting and problem solving capabilities
Assist other IT team members in understanding policies, operating procedures, and responsibilities
Mentor and train new IT team members to assist them in orientation to policies, procedures, and responsibilities
Provide ongoing mentorship and support for questions, problems, and ideas
Serve as an escalation point for system engineers to escalate problems and inquiries requiring further evaluation beyond the associated skill level
Establish and maintain professional working relationships between IT and its customers and constituents
Ability to uncover business challenges and articulate, author documentation and develop custom solutions to solve those challenges
Represent IT in project and/or business meeting and engagements.
Lead conference calls or visits with vendors/third parties.
Ability to collaborate with and motivate multiple groups toward accomplishing a task
Takes leading role or assists in software changes to the computing systems environment
Plans and performs software installations and/or configurations
Participates or coordinates testing activities
leads implementation activities and post-production support and communications
Prepares documentation and training materials for applicable constituents including customers using the system, IT staff supporting the systems, vendors/third parties, and/or business managers
Documents changes for all affected parties