Job Description :
The Senior Program Manager is responsible for managing, coordinating, and establishing priorities for the complete life-cycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet requirements of various departments in the company, such as distribution, finance, and manufacturing. Senior Program Managers are familiar with a variety of the project management methodologies and rely on experience and judgment to plan and accomplish goals. They have proven experience leading technology projects to successful implementation. They consult with the client to define needs or problems, conduct research, perform studies and surveys to obtain data, and analyze problems to advise on or recommend solutions, utilizing knowledge of theory, principles, or technology of specific discipline or field of specialization.
Role Description:
Requires proven success communicating verbally and in writing to multiple project stakeholders internal and external to the organization.
Determines project needs and acquires resources required for the success of the project.
Coordinates the development of new systems and/or applications projects, the modification of existing systems or applications, or changes in current methods or techniques.
Coordinates project performance with the other work of the affected department or departments.
Excludes those who do not have full time responsibilities for project management.
Manages, coordinates, and establishes priorities for complete life-cycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet requirements of various departments in the company, such as distribution, finance, and manufacturing.
Designs project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel.
Accountable for activities with excess delivery cycles of 8 to 12 months.
Accountable for the approval and sign-off of the program plan with customer representatives, such as portfolio managers, and all affected program stakeholders.
Accountable for management of scope for the program and gaining agreement and approval of scope changes with customer representatives and affected stakeholders.
Builds and maintains relationships with key stakeholders and customer representatives.
Directs work planning and scheduling design work.
Manages and tracks the program progress against the program plan.
Serves as the primary point of contact for all program-related issues and resolution of issues.
Coordinates and present proposals to agencies as necessary.
Identifies and manages program risk and develops risk mitigation strategies, track to closure.
Ensures team leads adjust and revise estimates when necessary.
Anticipates issues and proactively address them. Resolve conflicts with sensitivity and tact.
Coordinates the establishment of program standards and program specific procedures with team leads.
Responsible for project compliance with standards and procedures.
Responsible for the capturing and reporting of required program management metrics.
Responsible for tailoring and baseline of all program templates.
Develops and facilitates achievement of program service commitments and performance metrics.
Ensures that tasks provide value and support the strategic direction of the program and meet service commitments; conduct reviews with agencies.
Accountable for the final program management evaluation review with stakeholders for approval upon program completion.
Communicates effectively with customers and software / hardware suppliers supporting the State as appropriate.
Identifies and tracks issues.
Balances workload with program members’ capacity.
Communicates to team members how their work assignments relate to and help achieve program objectives.
Plans program specific training and orientation needs.
Responsible for the development of estimates for the enhancement or development effort in planning, analysis, design, construction, testing, and implementation.
Accountable for delivery of all work tasks identified in the program plan.
Responsible for the capture and reporting of required program management metrics.
Adjusts and revises estimates when necessary.
Ensures all changes to scope follow processes and are documented.
Ensures new estimates are approved by the client and agreed upon.
Adjusts and revises estimates when necessary.
Manages and tracks the program progress against the program plan.
Monitors project milestones and phases to ensure the project is on schedule.
Takes corrective actions if a project begins to slip its schedule.
Prepares status reports on a periodic basis for program team, team leads, group leads, and program manager and appropriate stakeholders.
Plans, organizes, prioritizes, and manages multiple work efforts across application teams.
Develops the detailed program plan for the enhancement or development effort
Accountable for the final program management evaluation review with stakeholders for approval upon program completion.
Responsible for tailoring and base line of all program templates.
Accountable to schedule or monitor status reviews, peer reviews, program management inspections, and software quality assurance work product and process reviews with the appropriate designated resources.
Notifies team leads of project timelines, milestones, phases, work requests target dates, and approved executable work package.
Communicates and works with users and client as necessary.
Coordinates and presents proposals to agencies as necessary.
Analyzes and distributes reports on program metrics associated with work items related to improvement measures.
Ensures processes and activities are followed.
Required/ Desired Skills:
Experience with formal project management methodology - Required 10 Years
4 year college degree or equivalent technical study - Highly desired
Project Management Certifications - Highly desired
Prior Commonwealth of PA Project Management Experience - Highly desired 2 Years
Contact Details:
sudheera(dot)narahari(at)cerebra-consulting(dot) com