Job Description :
Any tax term

Visa - GC/Citizen/EAD

Senior IT Project Manager (ITSM)

Pleasanton, CA

6 months

Responsibilities

Run complex projects from design and development to production
Define and document project scope, requirements and plan
Develop high level and detail schedule for project implementation
Define resource requirements and work with functional managers to book
required resources for projects

Proactively identify and resolve issues

Plan, schedule and monitor project deliverables, goals and milestones
Recognize opportunities for improvement and take initiative to implement
changes
Develop and maintain program and project level status and reporting to
stakeholders and management
Qualifications
Bachelor s degree or higher in relevant field
10+ years of experience in a project management capacity
Experience managing Enterprise Software, Infrastructure and/or Network
projects
Experience leading and participating in technical and cross-functional
projects
Experience with agile project management and process improvement
methodologies (e.g. Scrum, Kanban, Six Sigma)
Ability to work both independently and in a team-oriented, collaborative
environment
Persuasive, encouraging, motivating and detail oriented
Strong interpersonal skills
Must be able to learn, understand, and apply new technologies in a
fast-paced environment
Strong organizational, presentation and communication skills
Experienced with ServiceNow, Confluence, JIRA. Google G-Suite, MS Office,
Slack, Cisco WebEx/Jabber
Participated or was the project manager for Unified Communication,
Enterprise Messaging, Content Management and/or Social Networking Projects
Experienced with ITSM
Have familiarity with enterprise architecture including data and
application.
Understand and can utilize Gartner Reports to initiate and guide projects
PMP, Six Sigma, Technical certifications a plus
Prior experience in software development or engineering a plus.