Job Description :
Qualifications
Basic
Bachelor''s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 4 years of experience with Information Technology.

Preferred
At least 4 years of experience in Windows and VMWare Technologies
Provide support for Level 2 and Level 3 Windows servers incidents and requests
Execute monthly patch management
Hands on experience in Server hardware like Cisco UCS
Knowledge on Network, Active directory, DNS and DHCP services
Experience in VMware virtual and physical server environment
Technically lead the teams in major incident issue resolution with trouble shooting and simulations
Strong understanding and demonstrated experience working within the Managed Service Operation, SLA Management,
Service Transition and Continuous Improvement processes
Strict adherence to ITIL process for all incident, problem and change management
Ability to correlate incident trends into problem management and permanently fix

Client : Great Client !!!