Job Description :
Senior Business/System Analyst - F2F Interview STZ 6514
Richmond, VA
Long term
Job Description:
F2F Interview Required - Reasonable expenses will be paid for face to face interview
Work with tort claims team to review documentation and become familiar with tort claims process.
Become familiar with proposed tort claims system
Assess training needs and logistical planning across entire agency.
Attend future Sprint Demos, and begin testing.
Coordinate with our current stakeholder testers during testing to see if they have questions or concerns and to assist with troubleshooting.
Begin review and test of job aids.
Help train the all the users.
Help with UAT testing to become familiar with the system and can be used to assist in final development/review of training materials, job aids and customer service scripts.
Required Skills
10 years Business Process Reengineering
10 years Change Management
10 years Training/Knowledge Transfer
5 years System/ UAT testing
Ability to Communicate with all levels or organization
Desired Skills
Local, Public Sector experience, certified.