Job Description :
Role: Senior Business Analyst– MS Dynamics CRM
Location :Minneapolis, MN
Duration: 6+ months
Key position responsibilities include:
Gathering, driving and documenting stakeholder requirements and product vision through the planning, analysis, development, and testing phases
Translating stakeholder requirements into various documentation deliverables such as functional specifications, use cases, workflow/process diagrams
Analyzing business processes and systems, identifying inefficiencies and/or required functional enhancements, and documenting business processes and procedures
Translating business needs into clear requirements that will enable the design of flexible solutions to enable business strategies and align with IT architecture direction
Providing deep functional expertise of system capabilities
Articulating functionality of systems to business and IT teams at various levels
Providing inputs to testing plans for product and user acceptance test phases and create test scenarios for both phases
facilitate user acceptance testing
Responsible for Epic, User Stories and/or Use Cases
Works closely, and foster good working relationships, with the Business
Perform feasibility analysis
Developing As-Is and To-Be Process Flows
Non-Functional Requirements gathering and documentation
Test Case reviews
This role must effectively partner across teams with various staffing models of internal and external resources in order to deliver successful solutions. The successful candidate must have experience in multiple system delivery lifecycle (SDLC) methodologies.
Basic Qualifications:
Experience with CRMs
5 years of experience in several of the following areas, with demonstrated progression of Responsibilities:
Application Delivery
Business Process Re-engineering
Program or Project Management
User Experience
Business Relationship Management
System Development
Experience as a Business Analyst
Leading and mentoring junior Business Analysts
Experience developing Business Process Models, Data Mapping & Analysis, Workflow Diagrams
Experience with (or exposure to) interacting with UI/UX design tools to define requirements and support UI/UX analysis
Experience with creating UAT scenarios and test cases, and writing use cases
Experience with œBack-end data processing and batch processing flows in enterprise applications systems
Agile/Scrum experience