Job Description :
Scrum Master - Chicago, IL

United Airlines

Duration: 6 months

No H1b

Rate: Open. Looking for a Senior Individual.

Location: Chicago, Il. Willis Tower
Mode of Interview: Phone, then face to face. Prefer local.

Top Skills
Scrum Master Experience ( Huge plus if they have worked in a company that has been in both waterfall and agile.
Has worked in both a Waterfall and Agile environment

.NET environment

* Strongest candidates would have set up scrum teams in organizations which have moved from waterfall to agile fully. The types of company’s successful candidates have experience working in have been technology development agencies/consulting firms and companies which have spun off projects to follow the agile process end-to-end. *

As Scrum Master, you play a key role in the definition, development, implementation, and ongoing improvement of Agile practices (with an emphasis on Scrum) within the organization. You will facilitate sprint planning, retrospective,

and daily activities related to stand-ups and sprint burn down; as well as maintain relevant metrics that help the team see and understand their progress during a sprint. In this role you’ll own and resolve identified impediments. You’ll

help build an environment where continuous deployment/ improvement of the development process is the focus and everyone’s common goal is to deliver outstanding software as fast as possible to our customers. As Scrum Master

you’re responsible for leading the continual Agile transformation and practices as well as promoting accountability and transparency across all levels of the organization.


Serve as a senior team member, responsible for facilitating the adoption, implementation and sustainability of Agile processes, principles, and practices

Lead the scaling of Agile from team level to enterprise level

Act as a change agent and as part of the team of Coaches leading and supporting teams and individuals in their Agile journey

Make decisions and independently drive any aspect of Agile rollout at a team and management level

Provide high-touch and hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions, to facilitate increasing maturity at a sustainable pace

Actively build and contribute to the company's Agile Community and develop Communities of Practice, mentor Agile practitioners

Create training materials and provide training and coaching throughout the organization

Support Agile teams in their development, playbook creation, and in establishing consistent best practices
Collaborate with non-Agile team, educate and support them throughout transformation

Define relevant metrics that help the program see how they are doing
Inspire all stakeholders at any level in their Agile transition.

Develop, coach, and mentor team members to advance their skills and career

Build trust with the business [IT or other Divisions] and throughout the organization • Perform ongoing assessments of the teams' Scrum maturity to inform ongoing support decisions

Advise on dependency management techniques between internal teams and third parties, release managers, or between Agile teams

Quickly establish collaborative partnership with key stakeholders and build trust to ensure leadership buy-in across both Business and IT - Become a strategic partner in organizational road mapping and structuring to drive increased ROI, greater adoption and higher transformation success

Foster speed, innovation and encourage continuous improvement

EDUCATION • Bachelor's Degree and/or equivalent work experience required

CSM/CSPO Certification or PMI-ACP preferred


Scrum Practices

Proficient with common Agile practices, including Kanban

Proven ability in building effective partnership with diverse groups in multiple locations/environments
Working knowledge of .NET and mobile frameworks and architecture

Aptitude for learning and using technology for both teaching and action research
Able to garner respect throughout the organization at all levels

Thought Leader - Challenge status quo and grow every day. Able to build trust and earn respect at all levels within the company

Communicative and facilitative - Able to communicate well with all levels of the organization from Scrum team
members to executives. Able to lead and demonstrate value-add principles to a team in a collaborative way and influence employees at all levels

Assertive - Ensure Agile/Scrum concepts and principles are adhered to, be a voice of reason and authority, make the tough calls and manage conflicts
Enthusiastic - High-energy and inspire others
Continuous Improvement - Continually growing ones craft, learning new tools and techniques to manage oneself and a team
Managing with Metrics – Able to help leaders & teams define clear metrics and coach them to have a data driven approach for decision making
Willing and able to quickly gain a high level understanding of the technical and business domains of the Scrum teams
Outstanding presentation and communication record (conference presentation, professional community events)
Deep understanding of common Agile practices and better product envisioning and development practices
Superb conflict resolution and consensus building skills
Understanding of fundamentals of iterative development, software development processes and procedures