Job Description :
Job Description:
Technical Skills:
.Force.com Certified is mandate.
Minimum 3 years of IT experience in which minimum 1 years in Salesforce experience (for Level 3)
Minimum 4 years of IT experience in which minimum 2 years in Salesforce experience (for Level 4)
Minimum 6 years of IT experience in which minimum 3 years in Salesforce experience (for Level 5)
Experience in salesforce support including incident management, user management, security management, Salesforce configurations, workflows, assignment rules etc
Worked on at least one Salesforce support and development project
Experience on data migration using the tool apex/ informatica data loader
Experience on salesforce service cloud and sales cloud modules
Experience in Salesforce development using apex, visualforce, triggers, REST/SOAP integrations is a plus
Knowledge on external system Integrations using web services
Must have very good analytical and problem-solving skills and resolve issues quickly.
Excellent English communication skills and manage the customer/end user communication
Salesforce Certification on administration or developer platform1 is must
Additional exposure working on single sign-on, Chatter, salesforce1, lightning, web-to-lead is a plus