Job Description :
Salesforce Developer – Technical Lead
Location: Lake County, IL
Duration: 6 months


Key Responsibilities:
- Primarily serve as Salesforce technical consultant to design, build, documentation, test and deploy Salesforce applications predominantly on the Service Cloud. - Build custom Salesforce custom application and enhance existing service cloud functionality and support upgrading to Lightening.
- Implement Salesforce applications that includes, but not limited to, Live Agent, Appointment scheduler and Workforce Management.
- As a Technical Lead, participate in the requirements/design discussions, evaluate Salesforce AppExchange products and provide recommendations.
- Work directly with HRIS team to confirm requirements, consider design alternatives, facilitate discussions and ultimately drive requirements sign-off
- Provide support to perform activities related to both Salesforce Admin, Developer and Service Cloud.
- Support User Acceptance testing and hypercare – Trouble shoots, analyzes, researches and resolves issues/cases.
- Implement Salesforce APIs/Integrations with other SaaS products (e.g. Workday), Browser Applications and Outlook/O365, and Telephony system (CTI) and Support deploying Salesforce APIs in the browser Applications
- Track issues and risks, communicate status and escalate concerns to project management


Desired Skills & Experience:
- 4+ years of experience with Salesforce.com Service Cloud implementation projects including Lightening, Omni-Channel, Wave Analytics and Einstein functionality.
- Must to have Salesforce Advanced Developer, Admin and Service Cloud Certifications.

Must Have:
- Proficiency in programming using Salesforce.com, Force.com, Java, JavaScript, SQL, SOQL, Force.com IDE, Web Services, and XML, Lightening and their use in the development of CRM solutions
- Strong practical deployment knowledge of Visual Force, Flex, Salesforce configurations, Apex classes, APEX and SOAP/REST Web services, SO