Job Description :
Viva Tek is seeking the services of two Technical Salesforce developers with proven hand on experience.
Please Note: This position requires an IN-PERSON Interview at the client location in Gaithersburg MD.
Local Candidates or those willing to Interview and move at own expenses ONLY
Responsibilities:
Primary responsibility to troubleshoot and resolve Application issues. Issue resolution must be accurate, timely, and ensure customer satisfaction.
Manage diagnosis and resolution of solution implementation and/or installation issues from initial roll out and over subsequent functional and maintenance software releases.
Maintain timely communication during incidents, outages, and other service events.
Ensure day-to-day functionality of solutions in production.
Act as liaison for application and database issues between customers and developers.
Apply existing knowledge of Salesforce Sales Cloud and Service Cloud to research and provide direction and/or resolution for application, database or technical problems as identified in a case.
Create and document detailed solutions and workarounds.
Experience in data migration/cleanup/ETL.
Requirements:
o 3+ years’ experience in Salesforce Sales and Service Cloud
o Strong experience with SOQL and Reports/Dashboards
o BS degree
o Take ownership and resolve challenges
Qualified and candidates able to attend F2F interviews may apply with Word format resumes to for immediate consideration.