Job Description :
Title: Salesforce Developer

Location: Denver CO

Duration: 10 Months

Job Description:

Essential Duties and Responsibilities:

Request Management

Handle simultaneous requests of varying complexity from within OIT.

Manage staff assignments across a matrix supervisory environment.

Adhere to Change Management policies and protocols established by OIT, particularly related to implementing production system changes.

Technical Evaluation

Use development and testing tools for application management; prepare reports; streamline business processes; explain and document project plans and processes.

Request infrastructure resources required to support development or testing platforms for applications. Resources
will include servers, storage, networking, etc.

Project Coordination

Coordinate project reporting and tracking through standardized tools.

Provide assistance to the project managers, development managers, and technical teams.

Application Development and Support

Consult with Solution Architects, Solution Engineers, and others as appropriate to design applications in line with OIT strategies (e.g., Cloud First, Mobile First, Secure Colorado, etc.

Collaborate with Business Analysts, Customers, Project Managers, and others as appropriate to assist in the
creation of estimates and timelines.

Develop applications in line with business requirements using Agile or Waterfall methodologies as needed.

Perform coding (in-house applications) or configuration management (COTS applications) in accordance with
standards and best practices and further minimize defects through disciplined unit testing.

Coordinate update releases and other system changes, contribute to the implementation of break/fix solutions, and
update documentation and configuration information related to changes as needed throughout the life cycle.

Organize, build, and validate all segments of the code related to a specific build (release) for final User
Acceptance Testing.

Ensure development activities within the position's scope of responsibility are consistent with established service
portfolio policies, procedures, standards and guidelines.

Determine the best approach in the development of an application's code to meet the customer's current
requirements and anticipate future enhancement needs.

Identify and recommend changes to development policies, processes, templates and standard operating
procedures to improve the overall quality of work being delivered.

Collaborate across a matrix management environment with other developers and other OIT department staff as
needed. Must understand lines of authority and follow protocol to engage other resources.

Find unique ways to resolve issues in the development process to meet the requirements of the customers and
lead to the most efficient implementation possible.

Work collaboratively with Systems Administer, assisting with and working on assigned/delegated Salesforce
related tasks which may include the following:

Handling of all Heat Tickets submitted by Salesforce users within the system.

Assist with troubleshooting of any Salesforce and or Five9 issues.

Provide guidance and recommendations for systematic improvements.

Build out of enhancements to the FIVE9 IVR connectivity to Salesforce, allowing for improved Member
Experience.

Will be responsible in developing new or upgraded Salesforce configurations as needed based on task or
Project.

Begin the buildout/changeover from current Salesforce environment (Vlocity) to Lightning.

Provide new solutions with our integrations with other state systems i.e. CMBS.

Salesforce and Outlook 365 email integration.

Add auto disconnect feature for Live Chat. Message shows if hold time is longer than X amount of time.

Tracking and Reporting of Work Assigned

Working with the supervisor, develop estimates of the work effort necessary to deliver application solutions based on the project specifications provided. Record time spent on work activities into the approved project tracking system. Provide appropriate progress reports to the supervisor or project manager as requested.

Determine reasonable and accurate estimates for the completion of assigned work activities.

Additional Duties As Assigned

Perform all other duties as assigned.

If Interested please provide me below information:

Full Name:

Email ID:

Contact:

Address:

Availability:

Availability for Interview:

Visa Status:

Visa Expiry date (MM/DD/YYYY):

Relocation:

Rate:



Professional Reference

Name




Company




Title




Telephone




Email
             

Similar Jobs you may be interested in ..