Job Description :
Business Analyst (Veeva CRM)
Location: Sunnyvale, CA
Duration: 6+ Month contract

Top Requirements:
Veeva Experience or Heavy on CRM Salesforce
Being able to document and do some data mapping
Pharma experience is a must have – 3-5 years of pharma experience
The IT Business Analyst will be responsible for business requirements analysis, documentation and testing of all Enterprise Applications across IT that are either built in-house or configured on the cloud.
Collaborate with departments Sales, Commercial, Medical Operations, Contracting, and Finance. The Analyst will collaborate with key project stakeholders to plan, test, and implement all system changes to ensure the solution conform to the desired quality standard.
Elicit business requirements, translate business requirements to functional requirements, create functional requirements specifications, and work with technical resources to design/configure the solution.
Document Business Process, Functional and Technical Specifications.
Interface with business and functional teams providing analytical and problem solving skills
Develop Test Plan, Test Cases, and User Acceptance Test Plan based on the functional specification.
Partner with distributed teams and outside vendors to elicit business and functional requirements.
Accountable for defect tracking, escalate issues as needed, and verification of defect resolution.
Conduct periodic system reviews to find potential defects, recommend corrective actions and process improvements.
Participate in project planning, risk assessment and risk mitigation.
UAT planning and coordination with business users and business test cases.
Create user training manuals and train the end user as needed.
Must have SQA skills to test Application, data files and query the database (Oracle) to check if the all the business rules have been applied correctly.
Previous experience with Salesforce and Veeva platforms required.
Must have Biotechnology and/or Pharmaceutical industry experience with exposure to Compliance / Sales Operations.
Must have Pharma commercial project experience with projects like sampling and patient support or related programs/projects.
Bachelor’s Degree in Computer Science, Information Systems, or related discipline
5+ years of Business/System Analysis and/or Software Testing experience of industry standard applications.
Excellent communication and documentation skills.