Job Description :
Position: Salesforce Business Analyst
Location: North Scottsdale, AZ 85251
Duration: 12 Months, Temp-to-Perm

The Salesforce Business Analyst is a technical resource that serves as a liaison between the business customers of sales and service and the development team.
This person must demonstrate a strong ability to analyze business requirements, develop and deliver a scalable and sustainable product.
This person must demonstrate the ability to lead business requirement gathering sessions and deliver basic technical solutions using configuration, validation rules, workflows and/or Visualforce pages.
The scope of work for this individual covers all stages of a project, from requirements gathering through testing and training.
Participate in maintaining an already implemented platform design. Ensure compliance with security policy through profiles, roles and permission sets.
Liaise with customers, such as sales and customer care leadership. Analyze and review business, functional and technical requirements; create process flows/diagrams.
Recommend changes in product, process and service improvement in development and configuration; presents high-level benefits of recommendation and explains rationale for selection over alternative solutions.
Perform development of new features. Document technical aspects of new features. Lead testing; prepare test data, plan and conduct feature testing. Demo product for customers and users.

4-year degree in computer science or related field, or equivalent experience.
In-depth knowledge of Salesforce administration; security, standard objects, reports/dashboards, Chatter, Knowledge, Communities, Live Agent, data management and sandbox environments.
Salesforce Administrator or Developer certification required.
7+ years'' experience with full system development life cycle methods for developing business software solutions.
5+ years of Salesforce configuration/development.
Good understanding of master data management in a Salesforce environment.
Strong verbal and written communication skills. Must maintain sufficient business and technical expertise so as to be comfortable communicating business and technical requirements.
Strong analytical/problem solving experience to deal with complex business problems. This includes risk definition, establishing quality controls, and implementation of end-to-end solutions.