Job Description :
We're looking for a Salesforce Business Analyst with 7+ years of experience in business analysis for a great opportunity in Atlanta, GA.

As Salesforce Business Analyst you will:

Understand how user interact with systems to provide proper support

Design sessions for new systems and features to enhance business processes, operations, and information process flow

Give thought leadership on how to enhance current systems and how to make everything more effective

Plan, design, develop, test, and deploy new apps and enhance current apps

Deliver prepared reports and recommendations that focus on technical solutions to current challenges

Make process flows, specifications, diagrams, and charts to give direction

Provide training to end users for new systems and changes made

Guide and mentor junior employees to help build their professional development within the company

Perform in-depth tests and end-user reviews for new systems, provide support needed for post-implementation

Job Requirements for Salesforce Business Analyst:

7+ years of business analysis experience

Solid Service Cloud and Sales Cloud experience supporting core business processes

Bachelor's Degree in a related area

Agile methodology and user story definitions experience

Experience translating requirements into test scripts

Core business software experience in Finance, Accounting, HR, and CRM

Sharepoint experience

MS Visio experience or a similar diagraming software

Must be able to interact with large and small vendors Admin Certification

FinancialForce PSA experience

Knowledge of Salesforce customer communities and lightning process builder