Job Description :
Position: Salesforce Architect
Location: Waukegan, IL
Duration: 6-12 Months
The Salesforce Architect is responsible for meeting, communicating and reviewing CRM requirements. Will work directly with the CRM team and clients to determine, design and implement CRM solution. Work closely with internal and external teams on various projects related to CRM.
· Work within CRM team to review customer needs on a regular basis
· Develop and document CRM plans and strategies for client''s review
· Meet with clients to review, document and communicate CRM requirements
· Maintain SalesForce.com training and certification on a regular basis
· Work with clients to understand CRM requirements and map to technology
· Document requirements gathered from clients and present them back for signoff
· Work with clients to design and implement CRM solution
· Understand and document requirements for configuring, test and launch CRM solution
· Collaborate and communicate with multiple client teams and vendors as needed in the scope of the project
· Participate in weekly project resource meetings
· Ensure that all time tracking is on time and completed for projects
Requirements:
Minimum of 4 years of experience implementing CRM solutions from start to finish
3+ years as a Salesforce administrator or Salesforce system implementer
SalesForce.com Administrator certification strongly preferred
Bachelor’s Degree Required
Strong understanding of SalesForce.com best practices and functionality
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests and manage laterally and upward with a positive attitude
Excellent interpersonal communication skills
Experience working with sandbox and production environments to manage the distribution of system functional or process changes
Excellent data skills from mapping to scheduling data integration and ETL and data analysis
Excellent analysis skills
Strong knowledge of the sales cycle and how CRM plays a role as a sales solution
Experience working with Salesforce doing custom reporting, modifying pages, views and dashboards, etc.
Experience working with workflows and triggers to automate tasks
Solid understanding of sales and marketing analytics, including reporting on pipeline health, forecasting, campaign effectiveness and data-quality metrics