Job Description :
Title: Salesforce Administrator

Job Description

Daily Duties / Responsibilities:
MEET WITH C-LEVEL EXECUTIVES AND SENIOR IT LEADERSHIP TO DETERMINE HOW TO CONFIGURE SALESFORCE FOR KEEPING TRACK OF INTERACTIONS WITH DONORS AND CORPORATE PARTNERS. CONFIGURE SALESFORCE LICENSES (10) AND ENSURE THEY ARE WORKING PROPERLY.

80% - SUBJECT MATTER EXPERT TO CONFIGURE SALESFORCE PLATFORM FOR PILOT FOR EXECUTIVE USE
20% - PROVIDING TECHNICAL SUPPORT AFTER PILOT IS DEPLOYED

Required Skills (Rank In Order Of Importance):
SALESFORCE CONFIGURATION, ADMINISTRATION, AND INTEGRATION
BUSINESS ANALYST SKILLS
SOFT SKILLS REQUIRED: EFFECTIVE COMMUNICATION SKILLS (WRITTEN AND ORAL), ADAPTABILITY, SELF-MOTIVATION, PROBLEM SOLVING, ANALYTICAL THINKING, TIME MANAGEMENT, ABILITY TO WORK EFFECTIVELY IN A FAST PACED, STRESSFUL ENVIRONMENT. CUSTOMER FOCUSED, DETAIL ORIENTED, TEAM PLAYER, CUSTOMER RELATIONSHIP MANAGER

Preferred Skills (Rank In Order Of Importance): CERTIFIED SALESFORCE ADMINISTRATOR

Required Education: HIGH SCHOOL DIPLOMA AND EXPERIENCE WITH SALESFORCE



Skills:

Category


Name


Required


Importance


Level


Last Used


Experience


Administrative


Written Communication Skills


Yes


8


Advanced


Within 6 Months


2 - 4 Years


Miscellaneous


Time Management


Yes


8


Advanced


Within 6 Months


2 - 4 Years


Program Management


Customer relationship management (CRM)


Yes


9


Expert


Within 6 Months


2 - 4 Years


Salesforce Configuration


Salesforce Configuration


Yes


8


Advanced


Within 6 Months


2 - 4 Years


Specialties


Business Analyst


Yes


8


Advanced


Within 6 Months


2 - 4 Years




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