Job Description :
Position: Salesforce Admin

Location: Richardson, TX

Contract Duration: 6+ Months

Interview Process: Webex

Job Description:

3+ Years of Experience working as Salesforce Admin

· Execute and maintain system configuration, data loads, setting up and managing security, user permissions, password resets, break/fix instructions and data access.

· Have good functional knowledge and provide good customer experience through timely and appropriate communication as well as following through till issue resolution

· Skilled in customizing standard objects and develop Custom objects, Page-Layouts, and Record-types to distinguish between various requirements

· Experience in SFDC administrative tasks like Creating Roles, Profiles, Sharing Rules, Email Services, Page Layouts, Workflows, Process Builder Flows, Visual Flows, Validation Rules Actions, and Approval Processes

· Diagnose, prioritize and escalate tickets to L2/Salesforce Developers.

· Timely and accurate documentation of resolution activities, system configuration and administrative processes

· Keep abreast of Salesforce releases, features and best practices. Make recommendations to management regarding implementation as appropriate.

· Understand the new functionality being added as well as bugs being fixed by the Development team

· Perform deployment of releases using Changeset/DX and migration of data using data loader.

· Knowledge of Lighting interface would be an added advantage.