Matrix Technology Group
Chicago, IL
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Job Description :
Position : SFDC Service Cloud

Location : Englewood CO

Duration : 12+ Months

Must Have Skills
Service Consoles
Live Agent Knowledge Omni Channel Entitlements Live Messenger CTI
Lightning Comonents

Nice to have skills
Visualforce Apex Triggers
Salesforce Object Query Language SOQL

Detailed Job Description
Implement Develop Service Cloud modules into existing Salesforce instance
Must have implementation knowledge of Service Consoles Live Agent Knowledge Omni Channel Entitlements Live Messenger CTI and Analytics
Help roll out Lightning UI for the existing Salesforce instance Force com Salesforce1 Knowledge
Candidate should have Strong Experience with Visualforce Apex Triggers Eclipse IDE Salesforce Object Query Language SOQL and Lightning Components Follow project plans with detailed task distribution

Minimum years of experience 5+

Certifications Needed :Yes Salesforce Force.com

Top 3 responsibilities you would expect the Subcon to shoulder and execute
Implement Develop Service Cloud modules into existing Salesforce instance
Salesforce technical Architect
Document the various technical artifacts to ensure that these are following best practices and for future reference
             

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