Job Description :
Position: SFDC/Apex developers.
Location : Pleasanton, CA
Duration : 12 months
Experience: 7 years
BSCS from a top US University would be ideal. Excellent comm skills needed.
Services Engineer
Summary:
· Work closely with customers to understand and define requirements, develop technical proposals, and set expectations for software implementations, upgrades and/or interface projects.
· You will act as an individual contributor on these engagements, contributing to software implementation, troubleshooting, customization, and integration into customer systems while balancing scope versus project time and resource commitments.
Essential Responsibilities:
· Provide expert knowledge and experience to collaborate with the customer to identify technical requirements and estimate the technical effort required to implement complex software solutions
· Provide technical support to applications
· Perform installation and/or programming tasks related to agreed interface & conversion specifications and/or application assignments, including agreed upon system tailoring and customizations
· Collaborate with Project Managers and Services Consultants throughout the project to identify and scope applications changes while adhering to the change management process
· Execute on and serve as technical lead for the implementation of software solutions
· Own technical deliverables during the entire lifecycle of the projects
· Engage throughout the full lifecycle of assigned projects, influencing decisions on design, and functionality to keep projects on track in terms of budget, time, and customer expectations
· Effectively leverage product capability, driving standardization, limiting customization, and maximizing reuse of content developed for previous solutions
· Interact with Product Development Team, Commercial Team, Customers, Solution Providers (Partner / Integrators), and other cross-functional teams as required
· Effectively communicate both verbally and in writing with peers and team members as an inclusive team member, supporting project execution
· Maintain & continuously update technical skills and knowledge
· Work independently as well as part of the team
· Maintain strong customer relational and communication skills
Qualifications/Requirements:
· Bachelor’s degree or equivalent and 2+ years of experience in software services
Desired Qualifications:
· Programming in Salesforce, APEX
· Helpful - Programming experience in software development with Microsoft Visual Studio / Development tools, Eclipse, C#, C++, Java, or similar programming languages, including practical experience with web, Web Services, SOA technologies, and other technologies such as HTML 5, JavaScript, CSS and JQuery
· Strong spoken and written English language skills
· 2+ years’ experience in software analysis, design, methodology, development and architecture
· Prior customer implementation experience for a software or SaaS company desired