Job Description :
Location: Akron, Ohio

Duration: 12 months +

Interview: Skype

NO OPT''S

SCCM Architect

This position reports in to the Global Infrastructure Services organization.
The primary responsibility will be for the implementation and maintenance of
Microsoft''s System Center Configuration Manager (SCCM

Responsibilities:

* Define & implement best practices for the design, configuration,
administration and support of SCCM
o Administer the SCCM tool set back-end to keep the system running and
healthy, including changes to the core components, settings, backups &
restores, and bandwidth settings

o Perform general SCCM administration and troubleshooting
o Analyze technical needs including compute, storage, bandwidth, and
support

o Implement new SCCM distribution points, servers, and distribution
configurations Provide support for core SCCM implantation, reporting, data
maintenance, hardware monitoring, topology maintenance, and technical user
interface

o Design and develop queries, data views, and reports for SCCM users
o Creates the information architecture necessary to manage a complex,
distributed environment
* Create roadmaps and future state strategies & initiatives taking full
advantage of the SCCM platform

* Provide knowledge transfer, documentation, knowledge management, and
procedural expertise to enable effective, robust, global, (and correctly
sourced support) around the clock - Not sure this person would immediately
be involved in sourcing structure

* Document the existing and future system state and procedures thoroughly
and enable knowledge transfer to ensure future supportability
* Troubleshoot, investigate, and resolve complex and multi-functional
issues within SCCM implementation as the final line of support
o May require on-call and after hours support

* Work under broad supervision, focusing on architecture, documentation,
and solution delivery
* Collaborate with Goodyear''s global IT organization at all levels
* Liaise with technical leaders to inform and support the future roles of
SCCM within the environment

* Work with stakeholders to anticipate, define, and meet technical
requirements to implement and support SCCM functionality
Required:
* Minimum of five to eight years'' experience in Information Technology, two
to three years specific information architecture experience

* Minimum of three years'' experience implementing, configuring, supporting,
and reporting on System Center in a large, global environment
* Bachelor''s Degree in MIS, Computer Science, Engineering, Technology,
Business Administration or related discipline is required

* Ability to understand the business needs and deliver prompt, efficient,
quality service to the business; works to anticipate, identify and meet
end-user needs; drives outward results and ensures high-quality standards
are met
* Can convey complex and technical issues to diverse audiences, orally and
in writing, in a manner that is easily understood, authoritative, and
actionable for the business; actively listens to peers'' input

* Strong analytical and problem solving skills; acts decisively and
swiftly, identifies problems and drives towards solutions, takes on
responsible roles and accountability for outcomes and is comfortable making
difficult decisions
* Ability to apply different strategies to convince others to change their
opinion or plan, and wins support from others for ideas; is able to build
support with peers without direct lines or reporting across a matrix
organization

* Creates relationships with new acquaintances quickly and confidently;
works to build trust and partner with stakeholders; successfully manages
both internal and external relationships
* Expert in System Center configuration, support, reporting, and
troubleshooting

* Competent in mobile device management, package deployment, and related
System Center functions
* Self-motivated team players able to work in a fast paced and dynamic
environment

* Ability to perform basic project management functions to orchestrate
upgrades and rollouts
* Ability to manage and prioritize multiple ongoing incidents, customer
requests, and simultaneous challenges

* Working knowledge of Windows administration and network architecture.
             

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