Job Description :
Hi,
Role: SAP SD Service Management Consultant
Work Location & Address: Cupertino, CA, US
Contract duration (in months): 12
Must Have Skills (Top 3 technical skills only):
1. SAP Service Management(SM)/Customer Service(CS)
2. Advanced knowledge on - Notification, Service orders, Warranty and billing
3. Expert knowledge on Contracts -Value/Quantity/Service
Nice to have skills (Top 2 only)
1. Hands on experience DIP profiles and Resource related billing.
2. Knowledge on Idocs.
Desired years of experience: : 5+ years
Education/ Certifications (Required) : BE, MBA
Top 3 responsibilities you would expect the subcon to shoulder and execute::
1. Individual handling of requirements
2. Must be deliver the object with help of technical team with minimum support
3. Good Communication/Interaction skills
Will the candidate be client facing and/or working with business users? Yes
What is the team size, make up, culture, soft skills, and dress code, Hours?
Are you open to candidates from other states who can relocate to the client site? Yes
Any companies/vendors who have been able to service similar requirements in the past well within the rates and quality expectations
Interview Process (Is face to face required No
Any additional information you would like to share about the project specs/ nature of work
Please find below the Job Description for the requirement:
Deep technical knowledge in one or more below areas in SAP CS:
Total 6-8 years’ experience with minimum 4-5 years of experience in Service Management(SM)/Customer Service(CS)
Advanced knowledge on - Notification, Service orders, Warranty and billing.
Expert knowledge on Contracts -Value/Quantity/Service.
Worked on revenue recognition.
Hands on experience DIP profiles and Resource related billing.
Repair order process.
Customer service master data - Equipment master, warranty master, functional location, counters etc.
Knowledge on Idocs - setup of partner profile, creating segments, testing idocs.
Worked on Interfaces with both SAP and no SAP systems.
Ability to read and debug ABAP codes.
Excellent written and verbal communication skills.
Ability to work independently with minimal supervision and work on multiple projects simultaneously
Strong in-depth experience IN Logistics Execution, EDI/Idoc Integration, Warehouse Management / Shipping and system integration areas.
Able to analyze business requirements, providing conceptual and detail design to meet business needs, performing necessary SAP configurations, writing detail specifications for development of ABAP custom programs, testing and implementing the automated solution.
Worked on Interfaces with both SAP and no SAP systems.
Ability to read ABAP codes.
Must have excellent verbal and written communication skills, Analytical and Communication skills