Job Description :
Provide SAP functional analysis, SAP Project support, SAP solution architecture in the "Order to Cash" (SAP SD/MM) area.• Provide day-to-day support for the SAP applications in the Order to Cash area by resolving change requests and malfunction/incident tickets.• Discuss business requirements with the Business Process Owners and Key Users and provide satisfying SAP system solution with the aim to adhere to SAP standard solutions.• Responsible to implement procedures and standards to improve operational efficiency, monitor compliance, and mitigate risks to achieve team results.• Assist Team Manager by providing right SAP solutions for various business requirements in the "Order-To-Cash" business processes using standard SAP solutions and knowledge.• Create awareness in the business platform/units of standard SAP functions to maximize the SAP usage.• Ensure optimal availability of SAP functions are continuously aligned with business requirements• Support change and release management processes for SAP application.• Support test processes and user training for SAP O2C business process area.• Support optimization of management reporting processes with respect to SAP.• Support service level management processes • Support lifecycle management for SAP SD/MM