Job Description :
This position actively participates in project execution, implementation, and the support of business process solutions that enable the Supply Chain Operations within the US Region. Attention to quality and a strong customer service orientation while working in partnership with the business is key. The IT Regional Support role will focus on value-add activities that drive adoption of common processes within SAP SCM APO PPDS, DP, and SNP. This position will also have responsibility for collaborating with Key Users across the business to identify Supply Chain continuous improvement opportunities that further leverage SAP SCM APO capabilities and enhance business performance/benefits company-wide.

Position Responsibilities:
General process and functional support for SAP SCM/APO within the PPDS, DP, and SNP modules for the US region
Application and technical support for localized non-ERP systems (heritage and legacy)
Active participation in project initiatives at regional and global levels as appropriate and in alignment with the Global IT PMO; fulfills local project lead role where applicable considering scope/complexity and commensurate with knowledge base, experience, and domain level expertise
Works closely with business and Global IT team to facilitate, gather, and document requirements for the Supply Chain Business area and SAP APO modules.
Build and maintain highly effective working relationships with business stakeholders, the Key User community, and the ERP Application Domain leaders within Global IT.
Work with the business and IT management to coordinate/prioritize the Supply Chain APO project portfolio within the US region with Global IT PMO oversight.
Work with the Key Users and Business Process Owners to identify and recommend continuous improvement opportunities to management, specifically for Supply Chain.
Involvement in setting and maintaining standard operating procedures for company wide solutions in cooperation with the business, Key User network, and the broader Global IT organization as applicable.
Effective execution of assigned activity base ensuring timelines, budgets, and deliverables are properly monitored and attained.
Ongoing communications of activities, initiatives, and issues with team and Manager as appropriate; lead or participate in resolution efforts to address business escalations.
Develop and maintain project materials and other documentation (ie charters, status reports, issue/risk logs, etc) as needed and in alignment with Global IT PMO governance.
Job Requirements
Strong soft and interpersonal skills – team player, collaborative, easy to work with
Strong motivator with respect to team dynamics and team building.
Strong working knowledge of core SAP functionality and/or ancillary systems is an asset.
Strong communication skills at all levels of the organization
Aptitude toward problem solving in fast pace environment
High level of business acumen in one or more functional areas
Strong influence, persuasion, and change management skills
Organized with strong prioritization and time management skills
Flexible and adaptable to changing business environments; ability to multi-task
Proficient in MS Office, MS project tools