Job Description :
SAP ISU Functional Consultant


The Gwinnett County SAP ISU/CRM team is in need of an ISU/CRM Functional Administrator with 5+ years of experience for a short term contract as we are in the process of completing multiple projects in our ECC 6.0 environment. In addition to projects we will also be completing Enhancements and/or Support Packs. Other additional ISU related assistance during this period may be requested. All resources will be required to work on-site the full week.

The following experience is a plus:

Must have lead 3 or more Full SAP Lifecycle Implementation
SAP ISU/CCS with a deep understanding of ECC to CRM integration, this includes middleware.
Deep knowledge of Utility business processes and basic to complex ISU functionalities.
Understanding of middleware/integration with other ISU modules/components (ex. FI-CA, Device Management, Billing (Configuration), Invoicing, Master Data, Technical Data, Work Order Management, etc
Knowledge of CRM – Contract Management, BSP Component Workbench, Web Interfaces, Workflow, etc.
Knowledge of CRM and ISU data model and able to prepare Functional specifications, Business Process documentation, and RICEFW.
Provide end user support and troubleshooting assistance through hands-on resolution. Ensure all issues are logged within agreed timeframe.

Client : Gwinnett County