Job Description :
Primary Job Functions:
Gather/clarify business requirements for reported incidents or enhancement requests.
Use standard SAP-supplied tools to troubleshoot/debug and then recommend solutions.
Respond to and resolve problem tickets and service requests raised by users.
Prepare detailed design specifications for program, report, or interface development activities.
Coordinate with Business and other IT resources to deliver and support SAP solutions.
Provide configuration and variant changes if needed.
Coordinate implementation activities.
Provide post-production support as required for application continuity and long term maintainability.
Guide the business in utilizing SAP financial functionality to the best extent possible, including review of existing business processes and system integration challenges.
Maintain up-to-date competency in ECC 6 / FI, GL, CO, and JVA, and other relevant integrated SAP modules and sub-modules, such as PRA.
Lead improvement activities & implementation of strategic initiatives and projects.
Perform technical leadership & consulting for complex efforts.
Job Requirements:
University degree (Financial/Accounting related and/or IT/MIS related) - B.S. in Finance or Accounting. B.S. in Computer Science / Computer Information Systems or equivalent.
Working experience with various SAP Financial modules (e.g. Controlling, General Ledger, Projects, Special Ledger, etc and working knowledge of integration to other key modules, e.g., PRA.
Prior experience supporting SAP with specific knowledge of SAP interfaces and batch systems.
Working experience with Upstream Accounting and Financial processes.
Hands-on functional configuration experience with SAP.
Strong technical aptitude in order to analyze, troubleshoot, comprehend and support complex processes based on standard and customized SAP configurations.
Good understanding of ABAP programming language.
Strong problem-solving skills as well as incident and change management knowledge.
Working knowledge of Agile Frameworks and Team Processes (i.e. Scrum and Kanban)
Excellent Communication skills (verbal and written)
Strong interpersonal and team working skills.
Experience coordinating activities with business support teams or business clients.
Ability to mentor other Financial Applications IT professionals.