Job Description :
Position : SAP CRM Functional Consultant
Location : Westlake, OH
Duration of contract : Long term
Job Description:
Analyzing user requirements & transforming / mapping new business requirements into SAP
The problem resolution involved discussions with Business Process Owners/Users to understand the documentation, development, testing, documentation of test results.
Report to the management of project activities via weekly status reports.
Responsible for developing functional specs based on the business requirements and interaction with the subject matter experts, developers and users
Configuration of Web UI including Business Roles, Technical and Navigation Profiles, Work Centers, Direct links, Logical links, linking business role to Org model and Transaction Launcher.
Expertise in User Interface of the CRM Web UI using configuration tool
Expertise in Transaction dependent data like Partner determination procedure, Text types, Text Determination procedure, User Statuses and User status Profile, Action Definitions and Action Profile, Date types, Date Rules, Date profile and Copy controls according to Business Requirement
Expertise in Service Order and Service Confirmation
Expertise in Activity Management, Territory Management ,Organization Model