Job Description :

This is Siva from USG. I have a job opportunity for a SAP CRM Analyst. Please check and revert back ASAP.

Role: SAP CRM Analyst

Location: TCS - Sunnyvale | Folsom, CA

Duration (Months): 10

Experience (Years): 8-10

Role Description:

Business requirements gathering/creating user stories
Experience with system integrations / API’s
System proof of concepts & configuration
Developing functional specification documents for application developers
Working with a cross functional team & end users to test and deploy the functionality
Providing inputs for end user training
Updating disaster recovery plans
Providing best known methods and training to the production support team

Competencies Enterprise Platform & Solutions : SAP CRM - Interaction center

Essential Skills SAP Systems Analyst with a strong CRM knowledge base and significant experience with SAP CRM, specifically its Channel Management (CHM) module. The SAP CHM systems analyst will be responsible for systems analysis, design, system configuration, code changes, testing

Desirable Skills

Understanding of other program languages, such as JAVA, .NET, etc.
Working with SAP security to update security profiles and entitlements