Job Description :
Title: Servicenow developer
Job type: Fulltime/CWR
Location: Buffalo Grove, IL

Job description:

Servicenow Discovery experience is must.

Responsibilities:
Perform Domain Architecture activities ServiceNow.
Gather business requirements for ServiceNow modules in relation Configuration and routing rules.
Work with setup of Business Applications, Incident Requests via Service Now Portal.
Work with Process SME, Service Owners, & staff in support of initializing Service Now incidents
Interface with extended technical to ensure proper module configuration.
Technical ownership of assign tasks and work closely with the Project Manger to ensure proper translation of technical issues and strategy.
Work with the technical teams to ensure they deliver their tasks within timeline.

Experience:
Experience in ServiceNow particularly CM, CMDB, IM, PM, & SRM modules.
2 continuous years of direct Service Now Administrative experience
Working at an Enterprise level with diverse geographic teams.
Ability to communicate & articulate professionally.
Certification in ITIL is desirable but not required.
Knowledge of ITIL V3 processes & methodologies is required.