Job Description :
Hello!
Greetings!!
We Have Urgent Requirement for Windows System Admin at Sharonville, OH.
Job Title: Windows System Admin
Location: Sharonville, OH.
Experience: 8-10 Years
Job Roles / Responsibilities:
Has a sound knowledge of L1, L2 and VIP /Executive desk operations with 6 - 10 years relevant business experience
Should have at least 2-3 Years of VIP /Executive Support Experience. – MUST have
Provides operational relationship focussing on developing superior customer satisfaction
Focuses on performance metrics and measure, escalation management and communication.
Primary point of contact for operational issues of behalf of delivery of all services and help manage customer expectations
Effectively and proactively manage operation risks
Develop supporting service delivery team towards effective delivery of Service Level Agreements, Key Measures and Key Performance Indicators identifying and recommending optimization while managing
scope, resources and coordination
Focuses on quality and continuous improvements
Excellent communication skills
Ability to manage conflict management
Works at global level
Willing to travel for business requirements as and when required
Education and Experience, University Degree or equivalent combination of education and experience, ITIL Foundation Certification or above will be an added advantage.