Job Description :
Hi,
Hope you are doing well.
Please find the job description below and let me know your interest.
Position: Desktop Support Consultant
Location: Boston, MA
Duration: 6+ Months
Mode of Interview: Phone and F2F/Skype
Job Description
Principal Responsibilities: The IT Department are responsible for all aspects of the IT environment. Desktop Support provide first and second line support to the end users for desktop and laptop computers, telephony and network connectivity as well as user in.
Primary Responsibilities Ensure that IT requests are prioritized and dealt with effectively Provide help and support to both onsite and remote users maintaining effective communications throughout the processor Ensure all client machines are updated and patched according to schedule and best practice Ensure the asset database is accurate and up to date Own and manage work and projects to provision, upgrade and maintain the end user environment Work with third party suppliers, providing specifications of required work and ensuring work is carried out as required Assist with internal relocation of teams and employees (will require physical lifting of IT equipment)o Deputies for the Infrastructure Manager as required
Experience: At least 5 Years previous experience of supporting 100+ users in a Windows XP/7 environment Good understanding of Windows networking (DHCP, DNS, IP) Hand-on experience of Active Directly in a Windows 2008/2010 environment