Job Description :
Hi ,
Good Morning!!
Please find below urgent requirement at location: Franklin Lakes, NJ / Phoenix, AZ. If need any other information regarding this position let me know ASAP.
Position: Genesys Consultant
Location: Franklin Lakes, NJ / Phoenix, AZ
Duration: Long Term project
Job summary
· 7+ years of hands-on work experience as Genesys CTI Engineer.
· Deployment and configuration of Genesys Framework (7.6, 8.x) on Windows and Linux Platform.
· Deployment and configuration of Genesys Voice Platform and its integration with Genesys Framework.
· Deployment and configuration of routing solutions.
· Knowledge of eServices, WFM.
· Log review of SIP Server, URS, Stat Server and other Genesys applications.
· Troubleshooting and fixing of Genesys Environment Issues.
· Upgrading of Genesys Applications on Windows, UNIX and Linux.
· Support and troubleshooting of production environment