Job Description :
Role: BMC Remedy Developer (ITSM - IT service management)
Location: Stamford, CT
Duration: 4+Months
Remote Position
Responsibilities:
Install and configuration of BMC Remedy applications ( Remedy 9.1 implementation) and customize BMC Remedy applications
Under general direction, design, implement, and maintain the Remedy Action Request System and corresponding ITSM modules
The candidate will need to have functional / Technical knowledge covering ITSM best practices, methodology and workflows
The candidate will also need to have technical experience with Remedy workflow programming, ability to troubleshoot using Remedy log files
The candidate will need to have the ability to propose, recommend, configure, develop, test, and implement solutions given these Remedy tools
Implement integrations with BMC Remedy applications
Draft technical installation, configuration and customization specification documents
Design custom or product-based solutions based on BMC Remedy applications
Estimate level of effort to design or deploy products or solutions
Knowledge of ITIL compliance processes and ITSM suite capabilities