Job Description :
Global sales deal support/concierge exclusively focused on Cloud quoting and order support for sales
Provides “how to” quoting directions to sales for the new Cloud quoting process
Provides live sales support and responds to email inquiries from sales on cloud quoting
Leverages reports to identify quoting issues and proactively reaches out to sales to tell them how to fix their cloud quotes
Logs issues/defects on behalf of sales when system issues are found, proactively communicates resolution details