Job Description :
Qlikview Admin -W2 only
Contract: Long term
Location: Dearborn, MI
T
Sr. Level Qlikview Admin Must have excellent comm skills
Desired background as a business analysis, Systems Engineer, Solution Architect, Business Analyst, and Project Manager, and is interested in working with a portfolio of cutting edge tools, multiple IT organizations and business customers.
In this role, you will work closely with multiple organizations (Business Customers, Product Owners, GDIA, IT) to convert business goals into product requirements and prioritize them as user stories on the product backlog.
You will coordinate with managing a product roadmap.
You will act as the single point of contact for assigned tools.
Position Description:
This position is ideal for the multi-faceted individual who has experience as a Server QlikView System Administrator.
POSITION DUTIES / RESPONSIBILITIES SINGLE POINT OF CONTACT:
Act as the single point of contact for assigned tools.
REQUIREMENTS:
Participate in and/or lead development of requirements, user story development, use cases, and test cases.
DESIGN:
Work with Architects and Security Controls Champion on solution design.
ACQUIRE, INSTALL, CONFIGURE:
Work with IT Operations (ITO), IT Engineering, Asset Planning Lifecycle Management (APLM) and GDIA Business Customers in the acquisition, provisioning, installation and configuration and testing hardware/software
MIGRATE/ADOPT:
Work with GDIA business customers in migration from old tools/platforms to new and/or adoption of new tools.
INCIDENT, PROBLEM AND CHANGE/SERVICE REQUESTS:
Participate and/or lead incident, problem, change and service request related activities.
Includes incident, problem, change, and service request management.
Includes root cause analysis (RCA
Includes participation in stand-up operations meetings.
Includes proactive problem management / defect prevention activities.
CONTRACT/LICENSE MANAGEMENT:
Coordinate creation of new contracts and renewal of licenses.
Skills Required:
Must have experience installing, configuring and maintaining QlikView infrastructure on enterprise servers.
Being On Call for solving QlikView servers.
Experience in documenting business requirements.
Experience in providing production Support services.
Experience/background troubleshooting business reported issues with QlikView platform installations
Provide quick triage on application failures.
Prioritize Business Impact and Urgency requests
Generate Application Metrics and provide Business Reporting
Experience Preferred:
Excellent communication skills
Knowledge of analytic tools
SharePoint
ITIL Process / Service Management
MS Office, Scripting
Request Center / BMC Service Desk
Networking, Firewalls
LDAP Authentication
Very strong English and communication skills
Ability to work well with others on the team.
Education Required:
Desired: B.S. Information Systems, Computer Science, Computer Engineering or equivalent work experience