Job Description :
EDUCATION Required
Bachelor''s Degree in Business Administration/Management or Information Systems Substitutions
6 years of relevant experience Preferred
Master''s Degree in Business Administration/Management or Information Systems
EXPERIENCE Required
7 - 10 years in IS/IT
3 - 5 years in Project Management
3 - 5 years in the Health Insurance Industry
3 - 5 years in the Healthcare Industry Preferred
5 - 7 years in Process Improvement
LICENSES AND CERTIFICATIONS Required
None Preferred
Information Technology Infrastructure Library (ITIL)
The Open Framework Group (TOGAF)
Six Sigma
Project Management Professional
(PMP) SKILLS
Analytical Skills
Problem-Solving
Communication Skills
Report Writing
SQL
Project Management
Customer Service
Leadership
Agile Methodology
Agile Project Management
ESSENTIAL RESPONSIBILITIES
Lead in working with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions.
Create and maintain deliverables such as business vision, requirements, testing plan, testing schedule, testing scenarios, testing outcomes, user task analysis, wire framing, usability testing, personalization to different clients, and user interface design.
Participate in the full software development life cycle by actively leading or acting as lead in given area of expertise on agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
Provide required business and/or subject matter expertise on most complex issues for both project and production related activities, including new strategic programs or initiatives impacting current and existing systems.
Ensure compliance to required standards and all necessary approvals have been obtained throughout the project lifecycle.
Interface with the business areas, customers, partners, vendors, technical staff and project teams to drive value, return on investments and innovative solutions.
This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solutions
Lead in supporting various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.