Job Description :
Hello,
Hope you are doing well.
This is Swaroop from Keylent Inc;
We have an Urgent opening on Project Manager (Digital Customer Engagement Applications) position at Irvine-CA
Skill set : Project Manager (Digital Customer Engagement Applications)
Job Location : Irvine-CA
Rate : Open
Duration : Full Time
Availability : Immediate
Job Description:
Primary responsibility of the Senior Project manager will be to streamline Customer Engagement related projects across the organization and work with various domestic and global partners on future state of digital customer engagement delivery with heavy mobile app focus.
IT department is building out a new ''Program Management'' capability.
The Senior IT Project Manager will reside in this group and be a shared resource that provides project management services throughout IT.
In addition, the Senior IT Project Manager will also assist in building out this new capability.
He/She will be required to coordinate and lead cross-functional project teams throughout the organization.
To be successful in this role, the Senior IT Project Manager must be able to build close partnerships and work collaboratively with various cross-functional organizations, teams and individuals across business and IT.
The role will interact diversified project team members, subject matter experts, management and leadership, both internal and external.
Under minimal supervision, he/she is expected to understand the business, lead projects in support of the business strategy.
Ability to work independently and juggle multiple projects is critical, ability to execute in a fast-paced deadline driven environment.
Leading cross functional teams the position requires extensive interface with Technology, Innovation and business operations.
Key Responsibilities
Deliver project requirements from inception to go- live, working with cross-functional resources and providing ongoing communication and validation internally and externally through and post launch.
Consults with business partners to clarify and define project requirements and business case. Develops and revises project plans and project artifacts as needed.
Manage client relationship with multiple stakeholders from an operational perspective as it relates to the project.
Manage change control across various systems and processes ensuring timely and accurate communication, when required. This entails full discovery, customer/client