Job Description :
Description:
Working with Business Owners, Developers and IT Team to collect the Requirements
Work with IT Team to Understand Technical Aspect of the System
Translating Business Requirement to IT Technical Requirements

Must Have Skills:
Project Management Experience in Managing Contact Center
Good Knowledge of IVR Technologies, Avaya Experience Portal, Nuance Speech Engine, Java, J2EE, Webservices
Telecom and Cable Domain Preferred
             

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