Job Description :
Position: Project Manager -Change Management

Location: Little Rock, AR

Duration: 1+ Year

Description:

The organizational change manager is a multifaceted role that
interfaces with various stakeholders across projects. Incumbents are
responsible for embedding organizational change management practices
in the organization's projects and structured work efforts to achieve
the desired business outcomes.

This role is responsible for leading, directing, coordinating and
providing visibility into the organization's change management
efforts. The candidate needs to have significant experience in
creating change management strategies and work streams that maximize
employee adoption and business benefit.

Primary Responsibilities and Activities

Employ a structured change management methodology to create
conditions for a smooth transition to change and promote maximum
enthusiasm to adapt to the change.

Prepare for change by assessing the magnitude of change and the
organization's change readiness.

Conduct thorough methodological investigations to identify key
stakeholders impacted by the change and when the timing of that change
will be.

Create a communication plan or roadmap to ensure all employees are
fully aware of the impending changes.

Promote the business vision with a benefit framework that links
adoption to change to successful project delivery and business outcome.

Create tailored change management plans with respect to training and
orientation to accommodate the needs of different stakeholder groups
impacted by the change.

Identify "landmines" and potential points of resistance, and develop
counterstrategies to mitigate or minimize potential resistance.

Conduct a gap analysis, and promptly address doubts and uncertainty
surrounding the change to foster a positive acceptance of change.

Provide ongoing coaching and mentoring around good change management
practices to senior leadership and project managers to increase their
effectiveness in driving sustainable change.

Account for all events that impact employees, and regularly review
ongoing changes to create a heat map to identify too much change and
potential change fatigue.

Solicit feedback to assess the success of the change management
activities and behavior changes so that they align with strategic
objectives.

Lead (where one is agreed on and needed) the establishment of a
community of change agents and/or evangelists to put a face on change,
and leverage trusted informal leaders to create understanding among
employees and influence successful organizational change.

Work with HR to create mechanisms to demotivate old behaviors and
incentivize the desired ones. This may involve redesigning jobs and
defining behavioral competencies and performance metrics.

Job Requirements

Education
Bachelor's or Master's degree in Business Administration or related
field, or equivalent work experience. Organizational development,
Change management training and/or certification is desirable.

Experience

Track record of successful organizational change management with
achieving identified strategic business objectives and benefits

Three or more years of experience in IT and business/industry

Demonstrated experience in working with diverse teams

Demonstrated experience in change management for three or more large
scale MS O365 implementations

Knowledge and Skills

Exceptional written and oral communication skills, which are
essential for interacting with key stakeholders at all levels across
the project to manage, inform and influence successful project outcomes

Experience and deep knowledge of change management methodologies,
approaches and tools

Certification in a change management methodology highly desirable

Good working knowledge of industry-standard project management
methodologies and project life cycles highly desirable

Expertise in setting and managing stakeholder expectations

Deep understanding of the impact of change, and the interdependencies
with and impact on the business

Possesses a distinctive blend of business acumen

Broad understanding of IT organization functions, and stays abreast
of technology trends

Financial and performance skills to ensure that organization change
efforts improve project performance and business benefit realization

Experience working side-by-side with large implementation vendors.
Required Skills:

Skill Required / Desired
Amount of Experience

Large IT Related Change
Required 7 Years

MS O365 Change Management Implementation
Required 2 Years

Change Management Methodologies & Tools
Required 7 Years

PMP
Required

Excellent Presentation and Communication Skills
Required

Change Management Methodology Certificate
Required

Experience Working with Large Software/Hardware Vendors
Required