Job Description :
Project Manager
10/08/2018 - 06/30/2019
2 Peachtree Street Atlanta, GA - 30303
The Georgia Department of Human Services (DHS), Office of Facilities and Support Services, Transportation Services Section, is seeking qualified candidates for the position of Project Manager in Atlanta, Georgia.
TRIP$ is a web-based consumer registration and trip ordering system that was developed in-house by the DHS Office of Information Technology (OIT TRIP$ currently enables human service providers (HSPs) to order, modify, cancel and approve transportation services for consumers they have registered in the system. Contractors, referred to as Transportation Providers (TP) in TRIP$, use TRIP$ to access all trips orders as requested by assigned HSPs. Trip orders can be pulled for individual trips, or a manifest is available for use. TPs either provide the trips or assigns to subcontractors. After the trip is complete, the TP updates the status of the trip in TRIP$, the HSPs approve and the trip can move to “invoiced” status. Invoices are pulled from TRIP$, reviewed by applicable Regional Transportation Office staff, and used as part of the payment package submitted to the Office of Facilities and Support Services Transportation Services Section (OFSS TSS) in Atlanta for contractor payment.
Limited reports are available that provide data by Division and/or human service providers (HSP) on usage, consumers, and other data points. Office of Facilities and Support Services, Transportation Services Section utilizes internally generated reports and spreadsheets to provide detailed information on Coordinated Transportation.
TRIP$ currently contains the contract amount and trip rates for each Transportation Provider. The financial information is very basic and only provides enough data to produce an invoice that includes summarized services provided to human service providers (HSPs) by Division. More in-depth financial information needs to be included for each fund source to generate meaningful and accurate reports that will replace the reports generated internally by Office of Office of Facilities and Support Services, Transportation Services Section. The current system requires evaluation to ensure it is the appropriate method to meet the need.
Responsibilities:
Work directly with the DHS Office of Facilities and Support Services (OFSS) to identify business needs and provide that information to the DHS Office of Information Technology (OIT) Project Manager.
Evaluate the current TRIP$ system and research available “off the shelf” products that could meet the need.
o o If no products exist, provide recommendations on enhancements and upgrades to current system.
o o Identify and document the business needs, rules and requirements to support processes.
Serve as the liaison between OFSS and OIT to ensure OFSS business needs for TRIP$ are met.
Work with OFSS, including field staff, TRIP$ users, and partners to incorporate feedback from all user roles in the design of the system.
Determine the process to incorporate financial information in TRIP$ Phase 2
o Explore PeopleSoft interface so that PO information is pulled into TRIP$ to match contracts entered in PeopleSoft requisitions
o Incorporate detailed financial information into TRIP$
Ensure inclusion of budget information by fund source for overall Coordinated Transportation system
Include contract allocations, budgets and expenditures by fund source based on eligibility determined by funding partner (ie, Division or Department)
Include allocation of funds down to the human service provider level and provide balances based on usage
Ensure there is a process in the system that suspends an HSP’s usage of funds or ability to order trips when fund source is exhausted
o Replace current internal reports with data directly from system
Replace purservs, regional monthly reports, allocation sheets, division reporting sheets, summary statewide reports, etc with reports pulled from TRIP$
Provide training resources and a training roll-out plan
o Create a TRIP$ user manual
o Devise a training plan for roll-out to TRIP$ users across the state
Include situational recommendations that include the use of onsite training, webinars, pre-recorded sessions and other tools
o Provide training to OFSS TSS field staff and system users
Include onsite training, webinars, pre-recorded sessions and other tools
o Provide “train the trainer” instruction to OFSS TSS, especially the Regional Transportation Office staff, so that training provided in all regions is consistent
o o Provide plan that addresses how often refresher training is required
Minimum Qualifications
Bachelor’s degree in related field or specialized training and three years of IT project management experience
PMP certification from PMI or equivalent certification
5 years'' experience leading projects of moderate to high complexity (must have occurred in the last 7 years
3 years'' hands on experience leading server based application development/enhancement projects (must have occurred in the last 5 years
Hands-on experience with MS Project, MS Visio, SharePoint 2013, and MS O365
Preferred Qualifications
Experience within the last 3 years leading/coordinating vendor managed projects
Good written and oral communication skills.
Experience working in state government
Experience in Health and Human Services Systems, eligibility projects and business processes
Experience working in an outsourced environment