Job Description :
The Senior Technical Program Manager has day-to-day responsibility for managing complex Agile software development programs anrojects in our team to completion. You will coordinate and lead the activities of multiple cross-functional scrum teams to complete projects in support of the eCommerce engineering initiatives.

Demonstrates up-to-date expertise in Program or Project Management and applies this to the development, execution, and improvement of action plans
Builds roadmaps and Lead large, complex, cross-functional teams within our org and with our stakeholders anartners to initiate, build, delivery and
consultation services.
Develops program/project/release plans and timelines (usually involving multiple tracks), monitors execution progress and drives resolution to possible
scope/time trade-offs
Drive cross-functional teams to optimize the user experience and meet strategic goals, while accounting for risks, changes in schedule or demand.
Aligns geographically distributed teams to common business/end-customer/release goals, works cross-functionally to achieve them and ensures
accountability to deliver them
Resolves issues, makes recommendations for improvements to existing processes and develops Program Management best practices.
Interacts with key Business Stakeholders, Engineering/Product Leaders, and Executive sponsors
Ability to team with Product managers, Engineers and Engineering leaders to establish and maintain our roadmap, setting appropriate expectations and
insuring our product and services meet our high standards for service excellence.
Drive communications with internal teams as well as external partners.
Manages multiple highly complex projects (for example, migrations and system integrations) or a large complex Global eCommerce program in an Agile
environment
Models compliance with company policies anrocedures and supports company mission, values, and standards of ethics and integrity

Manager''s Ideal Candidate Must-Haves
Bachelor''s degree in Computer Science, Information Systems, or related field
6+ years full lifecycle Program or Project Management experience
3+ years of eCommerce Program or Project Management experience
Experience in working with global and cross-functional internal and external teams.
Experience leading enterprise programs
Excellent verbal and written communications skills.
Must have strong technical ability to understand e2e architecture
Ability to manage large, complex projects in an Agile environment.
Comfortable in a fast paced, growing environment.
Comfortable with ambiguity.
Comfortable presenting to anersuading at the Director and Vice Presidential level

Manager''s Preferred Qualifications (3-5 "nice to haves ")
Certified Scrum Master (CSM)
Project Management Professional (PMP) certification.
Previous team leadership experience desirable.
Knowledge of JIRA/Confluence, CI/CD, Test driven development.
Knowledge of mobile apps development and front-end web technologies.