Job Description :
Job Title: Program Manager - Organization Change Management Lead
Location: Columbus, OH
Duration: 12 Months+
Position Type: Contract
Interview Type: In-Person
Job Description:
Serve as Organizational Change Management Lead for one or more projects
Apply a structured Organizational Change Management approach and tools to create OCM strategies and plans that are appropriate for project type, scope, and complexity
Serve as a liaison to stakeholder groups and organizations where appropriate to promote project / program awareness and generate overall support for program activities and achievement of program objectives
Lead required change assessments to define and document project-driven change impacts
Lead the design, development, delivery and management of requisite plans, including communication plans, training plans, and engagement plans
Develop, analyze, and report on change readiness assessments
Identify and document key stakeholders, conduct regular assessment, and report out of stakeholder status by stakeholder groups
Develop and manage risk / resistance mitigation tactics
Coordinate efforts with program / enterprise OCM / Communications teams to support consistent messaging and streamlined distribution of messages
Partner with project teams to ensure alignment
Partner with external organizations / stakeholder group as appropriate to support desired change / project outcomes
Work with Project Mangers(s) and program PMO to integrate change management activities into integrated project and program plans
Define and measure project specific change management success metrics and monitor change progress
Required Skills:
A solid understanding of how people go through a change and the change process
Experience and knowledge of change management principles, methodologies and tools
Exceptional written and verbal communication skills
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio)
Ability to establish and maintain strong relationships at all organizational levels
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Organized with a natural inclination for planning strategy and tactics
Problem solving and root cause identification skills
Strong executive presence; ability to tailor presentation style
Must be a team player and able to work collaboratively with and through others
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