Job Description :
Production support and enhancements
Boston, MA | Stow | Stow, MA
Phone and Skype
Long Term
System Design/Configuration/Administration: Site and workflow creation, Form Design, Business logic/workflow, user/role/group provisioning and maintenance, issue resolution, and managing system configuration.
Quality assurance testing and user acceptance testing.
Gathering and documenting user and process requirements.
Tracking and managing change request processes
Documenting Cherwell support procedures
Work full day during US east coast hours