Job Description :
-Must have Level 2 Production operations application technical support working experience.
-Ability to Identify, analyze, and interpret basic batch and application failures in a 24/7 Production support environment carrying primary pager during production primary rotation – including weeknights, weekends, and holidays.
-Ability to perform log and data analysis to identify issues.
-Must have working experience with UNIX and LINUX environments with SOA and Java components, command line and UNIX scripting knowledge.
-Experience with web server, application server, Java language, Oracle and Autosys application is a must.
-Working experience in AWS/Certification is must.
-Hands on experience with monitoring suite of tools; Netcool, DynaTrace, Catchpoint, Splunk, etc.
-Must have working experience in MyServices/Service Now or equivalent ticketing system.
-Excellent written and verbal skills. Able to quickly and concisely communicate with management on technical issues in non-technical terms and to run large conference calls during production incidents.
-Able to multi-task and work in a high stress environment, both within teams and independently.
Working experience in agile methodology, Dev Ops and JIRA is a plus