Job Description :
Location: Reston & DC

Onsite, no remote work.

Rate: best rate possible

Candidate must be on Marlabs W2.

No OPT or CPT candidates

Must have excellent communication skills

Product UX Designer

Client exists to expand affordable housing and bring global capital to local communities in order to serve the U.S. housing market. Client has a federal charter and operates in America's secondary mortgage market to enhance the liquidity of the mortgage market by providing funds to mortgage bankers and other lenders so that they may lend to home buyers. Our job is to help those who house America.

Washington, D.C. / Reston, VA

Seeking a passionate creative pioneer with a deeply held belief in advocating for customers and the ability to evangelize the role of design in a rapidly evolving company culture. The Product Design role requires the ability to utilize a broad toolbox of design techniques to unearth customer needs and translate them into visual formats of all kinds, from classic UX deliverables to interactive prototypes, to facilitate a test and learn approach to solving product challenges. If you have a trailblazer’s spirit, the fortitude to fearlessly try different design techniques and the desire to make a difference in changing people’s lives by realizing the dream of home ownership, we want to hear from you.


Job Information

The Product Designer is responsible for improving the digital experience of customers through a combination of applied Design Thinking, UX design, visual and interaction design techniques. The designer facilitates insight generation through empathy interviews, leads ideation workshops and creates design artifacts that will result in enhanced customer experiences. This role is also responsible for ensuring that the voice of the customer is captured and honored throughout the product lifecycle, collaborating and building consensus with other teams so that the design vision is faithfully executed. The Product Designer is a key member of the expanding Customer Experience Design team; which is responsible for evangelizing contemporary design practices to create customer-centric solutions for the Single Family Business at Fannie Mae.

Key Job Functions

Responsibilities include:

Utilizing Design Thinking processes and techniques in collaboration with business and technology leaders and practitioners
Ensuring that customer insights are applied to proposed features and functionality for a portfolio of digital products, building consensus around design strategy and thinking.
Creating design artifacts of all kinds, from personas and customer journeys to concept sketches, low fidelity layouts, high fidelity design comps and interactive prototypes
Lead ongoing prototype refinement through continual iteration based on customer feedback and technical feasibility
Exhibiting a high level of comfort with designing throughout the discovery and delivery phases of the product lifecycle, from initial empathy interviews to sprinting with agile development teams

Qualifications / Specialized Knowledge & Skills

Bachelor's degree in design, human factors, psychology or related disciplines
6+ years of experience
Ability to facilitate cross-functional design sessions
Great listener, but able to stand firm on convictions and influence peers when needed
Ability to translate observed opportunities into engaging user experiences through rapid iterations of design and testing
Ability to develop and communicate the user’s mental models
Experience in creating insight-driven design strategies
Experience creating classic UX deliverables and prototypes at all levels of fidelity
Ability to use contemporary design tools, such as Adobe CC, Sketch, Axure, Invision, etc.
Excellent verbal and written communication skills
Ability to formulate learning agendas for product designs
Experience in working with Agile / Scrum technology teams
Experience with Design Thinking methodology
Financial Services / Mortgage Industry Experience helpful, but not required

Information from Client

Strong experience with “Sketch” - REQUIRED
Experience with “Envision” – STRONGLY DESIRED
Agile Scrum team working experience.
Knowledge of “Design Syncing Methodology”.
Candidates need to provide Link to their online portfolio and be able to demonstrate their creative experience