Job Description :
Product Specialist

Location: St. Louis, MO
Duration: 11-12 months with possible extension

Description:
The Product Specialist is responsible for success in the roll out of enterprise-level platforms to internal and external Agricultural partners. This role will enable successful deployment, training and documentation to drive user adoption and ensure proper, maximized use of platforms. The Product Specialist will collaborate to define and execute a customized partner success plan. This person will enable success of the platform by sharing deep subject matter expertise with IT and business partners, providing user insight and perspective and create opportunities for engagement throughout all parts of the product lifecycle. Requires a degree or 3-5 years experience in field or related area.

Additional info:
- This Product Specilaist will be part of the Lab Platform within IT. They develop in house and launch third party applications and products across Technology and Supply Chain.
- This product is used day to day by Scientists.
- Will be required to conduct large training seminars and will have lots of user engagement. Will support about 600 users across a broad community in client. On a monthly basis, this person will provide updates to key stakeholders.
- Will work with users and Product Manager on a daily basis.
- This position is open because the team recently took over this product. The library used to manage it.

Must haves:
- Experience organizing large training events.
- Exp providing training materials and videos.
- Exp conducting in person trainings.

Nice to have:
- Prior experience working in a lab is a plus.

Soft skills:
- Good communication skills.
- Ability to use social media such as Slack or Yammer

This is for launch and training of scientific staff on Electronic Lab Notebook used all across client.


Client : Iconma

             

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