Job Description :
Title/Role: PSP - PS4 - Emerging 530190
Maintain/enhance the SCCM system
No. of Openings: 1
Start Date: 03/19/2018
End Date: 06/30/2018
No New Submittals After: 03/07/2018
Rate: $45/hr C2C
Product Specialist 4 (PS4) - 7 to 8 years relevant experience.
This resource will be required to work Monday through Friday 8:15 a.m to
4:15 p.m. Work Location: Pa State Police Department Headquarters, 1800
Elmerton Avenue, Harrisburg, PA 17110
Candidate will maintain/enhance the SCCM system currently implemented as
well as participate in the design, implementation, and migration to future
versions of SCCM. Candidate must also be able to plan, create, deploy, and
monitor SCCM packages and OSD task sequences to devices on the network.
Candidate will deploy monthly Microsoft security updates using SCCM and
maintain compliancy of all networked systems. Candidate will develop custom
reports and inventory data as it is requested as well as custom queries. The
candidate will also develop and maintain SCCM
system documentation
The Product Specialist is the expert for a technical development or
execution environment product or set of products. The primary responsibility
of a Product Specialist is to ensure the availability and facilitate the
productive use of a product for Application Teams or end users. The Product
Specialist may own part of a product, all of one, or several products
depending on the nature of the product(s) and their use. The Product
Specialist requires significant to expert experience and skills in the
product supported. The Product Specialist will usually also have
significant experience in the operating environment(s) (e.g., HP/UX, NT,
MVS, etc on which the product is implemented. If the product is one that
was internally developed, the supporting PS should also have most of
the skills of a Programmer. The Product Specialist is responsible for
collaborating with Technical Architecture Specialist, System Specialists,
Programmers and vendors to ensure and enhance the use of the product and
effect migration to new versions of a product. Candidate will troubleshoot
failed application, package, and software update deployments. The candidate
will repair SCCM clients that are inactive or fail to report hardware and
software scans.
Role Description:
Delivers support and design for industry specific applications that
require integration with statewide systems or applications.
Interacts with executive level business users or technical experts.
May function as a niche SME.
Demonstrates expertise in teaching/conveying technical and/or functional
courses/concepts.
Develops appropriate work programs/budgets and use to effectively schedule
tasks/assignments.
Identifies improvements to project standards to achieve high quality
services/products.
Actively contributes as an expert or actual designer.
Coordinates product design reviews to verify that design meets quality
standards and functional/technical requirements.
Provides accurate estimates for design and programming efforts for system
changes and enhancements.
Coordinates enhancements to business and logical data models with data
base administration to make the appropriate changes to the physical data
model.
Confirms that technical architecture will support all changes required by
product enhancements.
Effectively leads product tests and trials.
Identifies appropriate business examples to illustrate key concepts /
features.
Anticipates, identifies, tracks, and resolves issues and risks affecting
own work and work of the Application Team.
Develops contingency plans as necessary.
Applies specific expertise to ensure that products meet defined customer
objectives.
Anticipates and resolve issues specific to the team.
Determines time estimates and schedule for own work and resolve issues in
a timely manner.
Identifies and tracks issues, risks and action items.
Makes sound recommendations on functional and technical improvements to
the product.
Analyzes the functional and technical impact of product planning
decisions.
Develops appropriate functional and usability standards for products.
Tracks and document expected volume and type of use of the product.
Participates in product design reviews to verify that design meets quality
standards and functional/technical requirements.
Performs impact analyses on production fixes and enhancements to establish
priorities.
Provides basic product support and provide accurate and complete answers
to detailed product questions in a timely manner.
Provides effective on-site product support as needed.
Accurately sets severity of identified defects.
Provides input to training and / or documentation materials regarding
latest technical and functional design changes.
Documents all work for future reference.
Reviews the system test approach and conditions used as the basis for
detailed test scenarios.
Follows quality standards.
Analytical and customer service skills.
Communicates accurate and useful status updates.
Able to work in a team environment.
Completes assigned tasks.
Strong communication skills; both written and spoken.
Significant skills and expertise in SCCM Management in an Enterprise Network
Environement
Required
5
Years
SCCM packaging and application deployment in an Enterprise Network
Required
5
Years
SCCM deployment of security patches
Required
5
Years
SCCM report and query writing
Required
5
Years
SCCM infrastructure design and deployment (DP''s, Branch Caching, IBCM, MBAM)
Required
3
Years
Scripting with VBS and PowerShell
Required
3
Years
Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies
and Microsoft Deployment Tool Kit (MDT)
Highly desired
5
Years