Job Description :
ONLY FOR LOCAL CANDIDATES (USC, GC & H1B )
Process Improvement Lead (1 Position)
Process Improvement Analyst (1 position)
P&C insurance or Reinsurance or Business Insurance background is a MUST!!
Duration: Sandy Springs GA
Duration: 9 months
Interview: Sogeti Skype + Client FACE TO FACE (LOCALS ONLY)
Job description:
This will be a pivotal role in supporting the delivery of operational excellence across our front line Underwriting operation. The focus will include organizational and operational process redesign as well as implementation of changes that improve efficiency, reduce cost, and increase internal/external customer satisfaction. The role will apply a process-first lens to solving problems that arise within the broader Underwriting process. It will identify, analyze and deploy process opportunities; resolve known issues; with an emphasis on business wide operational excellence strategies that drive performance.
The successful candidate will need to be able to quickly and succinctly understand the team’s way of working and their processes, establish a common understanding of the real business problems being faced, and work with the Underwriting team to define measurable improvement actions.
Proactiveness, pace and problem solving are key.
Key Responsibilities:
Support the delivery of the Field Lean review, applying Lean methodology to remove business process and system inefficiencies
Complete Process and Data Analysis to identify root causes to issues identified and provide recommendations
Design, review and prepare solutions
Ensure that process design is in line with regulatory requirements, cost challenges, client engagement, commercial business decisions, audit/control issues, and business growth
Participate in end-to-end implementation including supporting the Process Improvement Lead with planning, risk and issue management, communication and change management.
Measure efficiency and cost savings gained through continuous improvement methods effectively
Person Specification
Results focused with drive to implement changes within short periods of time
Strong problem solving skills with the ability to analyze data, define root causes and develop improvement ideas
Strong attention to detail
Excellent communication skills (verbal and written)
Confident with the ability to translate technical details in clear understandable terms to the Business
Enthusiastic about making a difference for employees and internal/external customers
Lean / Six Sigma qualified and experience of deploying the methodologies in practice
Insurance industry specific business knowledge preferred
Experience of supporting process improvement workshops
Skills in the use of documentation, planning and presentation software tools e.g. Advanced MS Office, Sharepoint, Visio skills